Results Expand Its Domestic Footprint

New Call Centers in Florida and Illinois
Brian Fallers

The Results Companies (Results), a leading provider of Business Process Outsourcing (BPO), has opened two new call centers in Winter Haven, FL, and Streator, IL. The facilities have a combined capacity for 350 employees and opened for business in October 2010 to service a health care client. This expansion will allow Results to accommodate current and future client growth needs for exceptional customer service operations. In an effort to recruit new employees, Results is working closely with economic development organizations of the regions to maximize workforce development for their citizens. "The Results Companies is excited about partnering with the local communities in creating jobs for the launch of a new customer service call center supporting one of our healthcare clients," said Shannan Bjortvedt, Vice President of Client Services at the Results Companies. Bjortvedt adds, "The Results Companies is focused on providing best-in-class service to its clients and believes that these communities can provide a workforce that will help us exceed expectations."

April 3,2010