Winter Haven Grand Opening
WellCare Health Plans, Inc., a provider of managed care services for government-sponsored health care programs, and The Results Companies, a customer contact solutions provider, today announced a partnership to expand WellCare’s call center operations and bring 200 new jobs to Winter Haven, Fla. The two companies are jointly staffing a new Central Florida call center, and applications are currently being accepted for English and bilingual Spanish-speaking representatives to assist Medicare and Medicaid beneficiaries.
"Partnering with The Results Companies to employ 200 more people in a support center is just one example of our commitment to ensuring that our members have timely access to important health care information and services," said Walt Cooper, WellCare’s chief administrative officer. "English is not the first language of many of our members, so the call center’s ability to assist Spanish-speaking members is an important enhancement."December 13,2010