HEREDIA, COSTA RICA, October 10, 2013 – The Results Companies (Results), one of the world’s leading customer experience management partners in the business process outsourcing (BPO) space, recently announced it is opening its first contact center in Heredia, Costa Rica. The new state-of-the-art center represents the company’s continued commitment to invest in Latin America as the company also has contact centers in Hermosillo and Obregón, Mexico. The expansion will allow Results to accommodate current and future client growth needs for exceptional customer service operations.
“Results is excited about partnering with the local Heredia community in creating jobs for the launch of a new customer service call center. The opening of our Heredia center is yet another demonstration of our continued growth and evolution as a customer experience company. It will allow us to better serve more people, more efficiently, in a working environment ideally designed for our employees. This new center is the result of a lot of planning and a tremendous amount of work from our employees and members of the community. We firmly believe the Heredia community will be instrumental in our future success delivering the exemplary service our Partners and their customers have come to expect from Results,” said Heather Johll, Vice President of Account Operations.
A center grand opening event will be announced in the coming weeks. Results is currently accepting applications for customer service and support positions through their website at Jobs.