node

Results Client Satisfaction Survey

This month The Results Companies launched our Client Satisfaction Survey program.
Brian Fallers

In addition to regularly scheduled Management Business Reviews with clients, we also have a "3-Point" Client Satisfaction Program designed to gather feedback to help us provide our clients with proactive solutions to exceed their expectations and enhance their overall customer experience.

September 3,2011

Top Performing Winner at Contact Center World's Best Practices Conference

Linette Caicedo

DANIA, Florida

The Results Companies (Results) has earned three honors in the 2011 Top Performer Contact Center Industry Awards. Hosted by ContactCenterWorld.com, the event drew entries from contact centers, both in-house and outsourced, from across the Americas.

June 24,2011

Best-Selling Author Shep Hyken to Keynote Results Conference

2011 Partnership for Performance Conference
Brian Fallers

The Results Companies announced today that Hall of Fame Speaker (National Speakers Association) and New York Times and Wall Street Journal best-selling author Shep Hyken will deliver the keynote address at the upcoming Partnership for Performance Conference in Park City, Utah. Mr. Hyken, author of The Amazement Revolution, will present his seven customer service strategies to create an amazing customer experience and provide advice on building a successful, customer-focused organization.

April 9,2011

Corpus Christi Center Expansion

The Results Companies Hosted a Grand Opening Thursday, January 13th at its Location in the First Victoria Building at 400 Mann Street.
Brian Fallers

Included in the celebration was a ribbon-cutting event hosted by the Corpus Christi Area Chamber of Commerce followed by an Open House to tour the facility, which has undergone significant renovations and expansion since last November. The Results Companies is excited to share the renovations with the community resulting in the creation of a modern workplace with an energetic atmosphere. The renovation includes expansion on multiple floors; Results occupies over 20,000 sq ft of office space and is positioned to double in size from the approximately 350 employees it has today.

January 13,2011

Winter Haven Grand Opening

200 New Jobs Come to Central Florida
Brian Fallers

WellCare Health Plans, Inc., a provider of managed care services for government-sponsored health care programs, and The Results Companies, a customer contact solutions provider, today announced a partnership to expand WellCare’s call center operations and bring 200 new jobs to Winter Haven, Fla. The two companies are jointly staffing a new Central Florida call center, and applications are currently being accepted for English and bilingual Spanish-speaking representatives to assist Medicare and Medicaid beneficiaries.

December 13,2010

The Results Companies Opens a New Contact Center

The Results Companies is pleased to announce the opening of its new state-of-the-art call center in Silver City, Manila, Philippines
Brian Fallers

The Results Companies operates contact center facilities located both domestically and globally in locations such as Mexico and the Philippines. Established in 1990, Results continues to provide leading BPO services across many different industry verticals including retail, healthcare, entertainment, financial services, telecommunications, technology, utilities and hospitality, among others.

July 30,2010

Silver City Center Expansion

This month construction began to expand our Manila, Philippines, center to 885 seats by July 2010.
Brian Fallers

Our Manila team celebrated the expansion of this center by having a "Knock Down" wall party to mark the start of construction. The team came prepared in construction attire to sign the main center wall before demolishing it and enjoyed the event. As construction will be completed this summer, we are inviting our current and prospective partners to tour our Silver City site when they are traveling to the region.

July 3,2010
Syndicate content