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2015 Featured Sessions and Presenters

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2015 Program Schedule

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Date Time Conference Activity/Session
Monday, May 4th 6:15 p.m. - 7:00 p.m. Welcome Reception
7:00 p.m. - 8:30 p.m. Welcome Address
Opening Keynote Address: Stephen B. Kincaid, Ph.D
PWR: Unlocking the Power of Your Organization and Partnerships
8:30 p.m. - 10:00 p.m. Dinner

2015 Register Today

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The Power of Partnership:

Unlocking Collective Insights to Drive Performance

In today’s ever changing consumer marketplace, it’s more important than ever to have a forward looking view of your customer experience. Customer expectations continue to rapidly evolve as commoditization shapes the world around us. Refining and optimizing your Customer Experience strategy, adapting to change and delivering exceptional experiences has become more critical than ever. Successful companies understand that profitability and gaining a return on customer relationships requires collaboration. As we move toward a more interconnected world, competitive advantage depends not only what you can do, but also who you choose to work with. Long term, sustainable success is achieved by creating insightful partnerships with equally innovative companies - organizations that share your vision and believe performance excellence is a collaborative effort founded on trust and open communication.

Bridging the gap between good strategic intentions and actual performance is a challenge. We’re here to help. Paying it forward is part of our organizational DNA.

The Results Companies invites you to join us May 4 – 6 as we return to The Ritz-Carlton Naples Beach Resort to examine the power of great partnerships, share critical insights and explore best practices that will enhance your customer experience.

If you have any questions or require additional information, please contact Brian Fallers at brian.fallers@resultstel.com.

We look forward to seeing you this May in Naples, Florida.

2017 Partnership for Performance Executive Summit Registration

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2015 Partnership for Performance Executive Summit

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The Results Companies presents

Partnership for Performance Executive Summit

The Power of Partnership:

Unlocking Collective Insights to Drive Performance Excellence

The Ritz-Carlton Naples Beach Resort • May 4 – 6, 2015

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The Results Companies to Hire 300 Additional Employees at Stuart Contact Center

Premier Customer Experience Provider to Host Job Fairs on December 9th, 16th and 17th
Alicia DeCaro

STUART, VA, December 8, 2014 – The Results Companies, one of the world’s leading Customer Experience Management providers, recently announced plans to add over 300 employees to its contact center in Stuart, Virginia. The workforce expansion will commence this month and allow the company to accommodate current and future growth needs for exceptional customer service and sales operations to their largely Fortune 500 partner base.

In support of the expansion, The Results Companies is hosting a series of job fairs on the following dates:

Tuesday, December 9th and

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December 8,2014

The Results Companies to Host Grand Opening Celebration and Hiring Event for Launch of Second Provo Contact Center

Premier Customer Experience Provider to Hire 200 Additional Employees
Alicia DeCaro

FORT LAUDERDALE, FL, November 13, 2014 – The Results Companies, one of the world’s leading customer experience providers, recently announced it is hosting a grand opening of its second Provo, Utah contact center located at 151 East 1700 South. The grand opening and ribbon cutting will take place on Thursday, November 20th at 2:00 p.m. MST.

The company also announced it will be hosting a hiring event on Friday, November 21st from 9:00 a.m. to 8:00 p.m. as it will be hiring an additional 200 Customer Service Agents within the next six months.

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November 13,2014

Temkin Group Announces The Results Companies as Finalist for 2014 Customer Experience Excellence Award

Brian Fallers

FORT LAUDERDALE, FL, November 13, 2014 – The Results Companies, one of the world’s leading customer experience providers, was recently named a finalist for the Temkin 2014 Customer Experience Excellence Award. Temkin Group, a market research and consulting firm that helps organizations improve their customer experience, instituted this award program to recognize companies demonstrating an exemplary commitment to improving customer experience in visibly sustainable ways.

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November 13,2014
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